Frequently Asked Questions
How accurate is FixIt’s AI diagnosis?
Our technology is trained on millions of images and achieves over 94% diagnostic accuracy in identifying common issues.
Do I need tools or replacement parts?
Some repairs may require simple tools or parts. FixIt will recommend exactly what you need — often with links to purchase online.
Is FixIt safe for my computer?
Absolutely. FixIt runs diagnostics safely without accessing personal files or private information.
Does FixIt require an internet connection?
Yes, an internet connection is needed for AI processing and to access our live database of repair solutions.